Operations | Hotel Management

LodgeWorks offers a full suite of hotel management capabilities to help third party franchised hotels meet their goals for top guest satisfaction and financial performance. We get involved from the ground up—everything from staffing the hotels to managing everyday operational tasks like accounting, hotel maintenance and service delivery. Our extensive experience as owner-operators ensures easy integration with our partners' operations.

Meet Our Operations Team	Meet the rest of Our Team
John Cantele - SVP Operations John oversees the operations of all LodgeWorks hotels, including Hotel Sierra, Hyatt Summerfield Suites and the other great brands in LodgeWorks’ portfolio. john.cantele@lodgeworks.com Gregory N. Epp - VP & Controller Greg is responsible for financial reporting for hotel operations. He also takes a lead role in the hotel’s day-to-day operations including accounting and payroll, hotel technology and connectivity and purchasing. greg.epp@lodgeworks.com Stuart Shannon - VP East Region Stuart is responsible for hotels in the East Region - focusing on profitability, recruiting efforts, and overall strategy. stuart.shannon@lodgeworks.com Alan Mass - VP Western Region Alan is responsible for hotels in the West Region - focusing on profitability, recruiting efforts and overall strategy. alan.mass@lodgeworks.com Christen Garb - VP Revenue Management Christen leads all revenue management practices and distribution for LodgeWorks: price positioning, yielding, revenue maximization and property distribution through all electronic channels. christen.garb@lodgeworks.com Blaze Brigman - Area Director Operations Blaze is responsible for all Food & Beverage operations for LodgeWorks and he is also responsible for our hotels in Green Bay, Madison and Pittsburgh. blaze.brigman@lodgeworks.com Teresa Bengtson - Director Human Resources & Recruiting Teresa provides support and strategic development for recruiting, selection, retention, people development, performance management and employee relations. teresa.bengtson@lodgeworks.com Kathy Siebert - Director Risk Management Kathy directs insurance negotiations, selects insurance brokers and carriers, and places insurance. She also develops and administers insurance, loss prevention and safety programs. kathy.siebert@lodgeworks.com Joyce Provencher - Director Hotel Accounting Joyce manages the hotel accounting department for LodgeWorks, encompassing accounts payable, accounts receivable, financial statement preparation, and internal audit. joyce.provencher@lodgeworks.com Robert Walters - Director IT Systems Robert oversees all IT Systems and hotel connectivity across the LodgeWorks portfolio. robert.walters@lodgeworks.com

Meet Our Operations Team

Meet the rest of Our Team

John Cantele - SVP Operations

John oversees the operations of all LodgeWorks hotels, including Hotel Sierra, Hyatt Summerfield Suites and the other great brands in LodgeWorks’ portfolio.

john.cantele@lodgeworks.com

Gregory N. Epp - VP & Controller

Greg is responsible for financial reporting for hotel operations. He also takes a lead role in the hotel’s day-to-day operations including accounting and payroll, hotel technology and connectivity and purchasing.

greg.epp@lodgeworks.com

Stuart Shannon - VP East Region

Stuart is responsible for hotels in the East Region - focusing on profitability, recruiting efforts, and overall strategy.

stuart.shannon@lodgeworks.com

Alan Mass - VP Western Region

Alan is responsible for hotels in the West Region - focusing on profitability, recruiting efforts and overall strategy.

alan.mass@lodgeworks.com

Christen Garb - VP Revenue Management

Christen leads all revenue management practices and distribution for LodgeWorks: price positioning, yielding, revenue maximization and property distribution through all electronic channels.

christen.garb@lodgeworks.com

Blaze Brigman - Area Director Operations

Blaze is responsible for all Food & Beverage operations for LodgeWorks and he is also responsible for our hotels in Green Bay, Madison and Pittsburgh.

blaze.brigman@lodgeworks.com

Teresa Bengtson - Director Human Resources & Recruiting

Teresa provides support and strategic development for recruiting, selection, retention, people development, performance management and employee relations.

teresa.bengtson@lodgeworks.com

Kathy Siebert - Director Risk Management

Kathy directs insurance negotiations, selects insurance brokers and carriers, and places insurance. She also develops and administers insurance, loss prevention and safety programs.

kathy.siebert@lodgeworks.com

Joyce Provencher - Director Hotel Accounting

Joyce manages the hotel accounting department for LodgeWorks, encompassing accounts payable, accounts receivable, financial statement preparation, and internal audit.

joyce.provencher@lodgeworks.com

Robert Walters - Director IT Systems

Robert oversees all IT Systems and hotel connectivity across the LodgeWorks portfolio.

robert.walters@lodgeworks.com

Success Stories
	Hampton Inn Poughkeepsie The year-old hotel has earned a business excellence award from the Dutchess County Economic Development Corp. in the newcomer category.
	Global Hyatt Corporation LodgeWorks’ delivers a range of integrated management services for one of the world’s largest hospitality companies.
	Hersha Hospitality Trust LodgeWorks’ management expertise helps accelerate financial performance for a leading REIT.

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Meet Our Operations Team

Success Stories

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